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Law Firm Practice Area Pages: How to Write Pages That Win Instructions

The Legal Verge Team10 min read

Law firm practice area pages are among the most important pages on any law firm website, and among the least improved. They are where a prospective client checks whether the firm handles their problem, where a referrer confirms who to recommend, and where search engines and AI tools decide what the firm is known for. Yet on many sites they are a short list of services written years ago and rarely touched since.

This guide explains how to plan, structure and write practice area pages that work for clients, referrers and search, how to get the lawyers' input without stalling the project, and how to stay within the professional rules.

What a practice area page has to do

A good practice area page does four jobs:

  1. Confirm. Tell the visitor, within seconds, that they are in the right place.
  2. Explain. Describe how the firm helps, in terms of the client's situation, not the firm's internal structure.
  3. Prove. Show the people, experience and recognition behind the claim.
  4. Route. Make the next step obvious, whether that is a call, a form or a named partner.

Most weak practice pages manage the first job and stop there.

Plan the structure before you write

The most important decision comes before any writing: how many pages you need, and what each one is for.

One page per client need, not per department. Clients search for and think about specific problems. A single "Employment" page cannot serve an employer facing a tribunal claim and an executive negotiating an exit equally well.

Use a simple hierarchy. For most firms, that means:

  • a practice overview page that introduces the area and links to the detail
  • sub-pages for distinct client needs
  • sector pages where the firm has genuine depth

For example, an employment practice might be organised like this:

PageWho it is forWhat it covers
Employment law (overview)Employers and employeesThe practice, the team and links to each service
Employment advice for employersHR directors, business ownersDisputes, policies, restructuring, tribunal defence
Settlement agreementsEmployeesWhat the agreement means, process, fees
Senior executive exitsExecutivesNegotiation, restrictive covenants, confidentiality
Employment for healthcare providersSector clientsSector-specific issues and experience

Map one main search to each page. Each page should have a clear main topic, so pages do not compete with each other. Related pages should link to each other.

Create location pages only where they are genuine. A page for each office, describing the real team and work there, is useful. Dozens of near-identical "solicitors in [town]" pages are not, and they rarely help clients or search performance.

A practice area page structure that works

The structure below suits most practices. Adapt the depth to the complexity of the work.

1. An opening that names the client and the problem

Start with who the page is for and what the firm helps them do. Avoid opening with the firm's history or a list of adjectives.

  • Weak: "Smith & Co's award-winning employment team provides pragmatic, commercial advice across the full spectrum of employment law."
  • Stronger: "We advise employers across the North West on disputes, restructuring and employment tribunal claims, and help senior employees negotiate fair exits."

2. The situations you help with

List the specific situations clients are in, in their language: "an employee has raised a grievance", "we need to make redundancies", "I have been offered a settlement agreement". This helps visitors recognise themselves and helps search engines understand the page.

3. How you help, and what the process looks like

Explain what happens after someone gets in touch, the main stages of the work and roughly how long things take. For many clients, especially individuals, understanding the process is as reassuring as understanding the law.

4. Who leads the work

Name the lawyers responsible, with photographs and links to their profiles. Clients instruct people. A page with no named lawyers asks visitors to trust an anonymous team.

5. Evidence

Support the page with specifics:

  • representative matters, anonymised or approved
  • directory rankings, stated accurately with the current year
  • client feedback, used with consent and presented fairly
  • relevant published insight

6. Fees and practical information

For services covered by the SRA Transparency Rules, such as residential conveyancing, uncontested probate and certain employment tribunal claims, the required price and service information must be published. For other services, explaining how fees work, even without a figure, reduces hesitation.

7. Questions clients ask

Answer the questions clients ask before they call: how long it takes, what it costs, what they need to provide, what happens next. Keep each answer short and direct.

8. A clear next step

End with a single, specific call to action: a phone number, a form or a named contact. Tell people what happens after they get in touch and when they can expect a response.

Consumer and commercial practice pages are different

Consumer and private client pagesCommercial pages
Typical readerAn individual, often at a stressful momentA business owner, in-house lawyer or adviser
What they want firstReassurance, clarity and costEvidence of relevant experience and the right people
ToneCalm, plain and empatheticDirect, precise and commercial
Most persuasive contentProcess, fees, reviews, ease of contactMatters, sectors, named partners, directory rankings
Common mistakeToo much legal detail, too little reassuranceGeneric capability lists with no evidence

Many firms use one template for both. It rarely serves either well.

Writing style: specific, plain and recognisably yours

  • Use the client's words. Write "dismissed" rather than "termination of employment" where that is how clients describe it.
  • Be specific. "Disputes over commercial leases for retail and leisure landlords" says more than "property litigation".
  • Cut empty adjectives. "Leading", "bespoke", "pragmatic", "client-focused" and "full-service" appear on almost every law firm website and distinguish no one.
  • Keep paragraphs short. Many visitors read on a phone.
  • Explain, do not lecture. A practice page is not a legal textbook. Link to longer insight articles where detail helps.
  • Write in the firm's voice. The page should sound like the lawyers who will do the work.

Getting the lawyers' input without stalling the project

Practice pages need legal knowledge, and partner time is scarce. Projects stall when lawyers are asked to write pages from scratch. A better approach:

  1. Interview, do not ask for drafts. A 20 to 30 minute conversation with the lead partner produces more usable material than weeks of waiting for a draft.
  2. Use a short question list:
    • Who are your best clients, and what problems bring them to you?
    • What do clients most often misunderstand at the start?
    • Which recent matters best show what the team does?
    • What makes the team different from the firms you compete with?
    • What questions do clients ask before instructing you?
  3. Draft from the interview, in plain language.
  4. Agree one reviewer per page and a deadline for comments.
  5. Check facts, not just style. The reviewer confirms that legal statements, matters and claims are accurate.

Staying within the professional rules

For SRA-regulated firms, practice pages are publicity and must meet the same standards as any other marketing:

  • Accuracy. Publicity must be accurate and not misleading, including information about charges.
  • Transparency Rules. Required price and service information must be published for the specified services, along with the SRA digital badge and complaints information on the website.
  • Claims about expertise. Descriptions such as "specialist" or "expert" must be accurate and justifiable.
  • Client feedback. Reviews and testimonials must be genuine. The Digital Markets, Competition and Consumers Act 2024 makes fake reviews and concealed incentivised reviews explicitly unlawful.
  • Confidentiality. Matters and client names are used only with appropriate consent.

Practice pages, search and AI

Practice pages are often the pages search engines and AI assistants rely on to understand what a firm does. A few principles help:

  • give each page one clear main topic, reflected in the title, H1 and opening paragraph
  • open with a direct answer to the question the page addresses
  • link related practice pages, lawyer profiles and insight articles to each other
  • keep information consistent with lawyer profiles, directory entries and the Google Business Profile
  • review priority pages regularly, so they reflect current people and work

Our guides to law firm SEO and how law firms get recommended by AI cover these points in more detail.

Common mistakes

  • One page for a whole department. It serves no one well.
  • Writing about the firm instead of the client. History and adjectives before help.
  • No named lawyers. Anonymous pages ask for trust without offering a reason.
  • No evidence. Claims without matters, rankings or feedback are easy to ignore.
  • Duplicate location pages. Near-identical town pages add little value.
  • Missing fee information. Especially where the Transparency Rules require it.
  • Never reviewed. Departed lawyers and outdated services undermine credibility.
  • No clear next step. Visitors who are ready to act should not have to look for a phone number.

Practice area page checklist

Structure

  • The page addresses one clear client need or practice area
  • It links up to the practice overview and across to related pages

Content

  • The opening names the client and the problem within the first two sentences
  • Situations are described in the client's language
  • The process is explained in plain terms
  • The lawyers who lead the work are named and linked to their profiles
  • There is specific evidence: matters, rankings or client feedback
  • Common client questions are answered

Compliance

  • Claims are accurate and can be justified
  • Required price and service information is published where applicable
  • Client details are used only with consent

Conversion

  • There is one clear next step, visible on mobile
  • Visitors are told what happens after they get in touch

Maintenance

  • A named owner reviews the page at least twice a year

How to tell whether your practice pages are working

Look at:

  • whether visits to each page from search are growing for the right topics
  • how many enquiries start on or pass through each page
  • whether those enquiries are the kind of work the practice wants
  • how visitors from referrals behave: do they reach the contact page or leave?

Pages that attract visits but few enquiries usually need clearer evidence or a clearer next step. Pages that attract no visits usually need a clearer topic, better internal links or more substance.

Frequently asked questions

How long should a law firm practice area page be?

Long enough to answer the questions a prospective client has before getting in touch, and no longer. A simple consumer service may need a shorter page with clear process and fee information. A complex commercial practice usually needs more detail on experience, sectors and people. Substance matters more than word count.

How many practice area pages does a law firm need?

One for each distinct client need the firm wants to win, plus overview pages for each practice and sector pages where the firm has genuine depth. Most firms need more specific pages than they currently have, but each must have enough substance to be useful.

Should practice area pages include prices?

For services covered by the SRA Transparency Rules, firms must publish price and service information. For other services, explaining how fees work, and giving ranges where possible, helps clients decide to get in touch.

Should we create pages for every town we serve?

Only where the firm has a genuine presence or real local work to describe. Near-identical location pages rarely help clients and can weaken a site. A strong page for each office is usually the better approach.

Can we describe our lawyers as specialists?

Only if the description is accurate and can be justified. Publicity must not be misleading. Where possible, show the evidence, such as experience, accreditation or directory recognition, rather than relying on the label.

How often should practice area pages be updated?

Review priority pages at least twice a year, and immediately after significant changes such as partner moves, new services, new rankings or changes in the law that affect the content.

Need help with your practice area pages?

If your practice pages no longer reflect the quality of your work, we can help. Legal Verge works only with law firms. Our legal content marketing service includes planning and writing practice area pages from short interviews with your lawyers, in plain English, accurate and approved by the people who do the work. If your site needs a wider rethink, see our approach to law firm website design.

Book a strategy call to talk it through.